Privacy policy

This privacy policy covers the Smplrspace platform — our website, the web application, the viewers and editor embedded in third-party applications, the Power BI Smplrspace visual, and other assets we make available.

We take the privacy and security of your data seriously. We collect only the data that is necessary and relevant to running our service, we do not sell your data, and we share it only with the vetted service providers that help us operate the platform. You will find the full list of those providers, and the data they handle, in the policy below.

A few examples: authentication is managed by Auth0, payments are processed by Airwallex, and our website analytics use Fathom — a privacy-focused tool that keeps data anonymous and does not identify individual visitors. We hold every provider to high data-management standards.

Personal data uploaded by business customers. Some customers use Smplrspace to manage spaces that include personal data about their own people — employees, occupants, or visitors. For that data, the customer is the controller and Smplrspace acts as a processor, handling it only on the customer's documented instructions and solely to provide the service. This is governed by our data processing agreement.

Since 2018, GDPR has raised the bar for data privacy in the European Union. We are committed to delivering a GDPR level of protection to all of our users, wherever they are. If you have questions about privacy or security, or ideas for how we can improve, please reach out at [email protected].